Your Patient Transport Service – Survey

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Non-Emergency Patient Transport (NEPTS) Survey

The NHS is reviewing the non-emergency patient transport service across Hampshire to see if improvements can be made to ensure it is being run in the most effective and efficient way for all the patients eligible to use it.
As you know, all patients are normally expected to make their way to hospital or outpatient clinics for non-emergency appointments. The NEPTS service is provided for the small minority of people registered with a GP practice in Hampshire who can’t travel to appointments independently because of their medical condition.

If your patients use this service, we would welcome their views please.

There are general questions for all users of the service – and specific sections for just renal patients.

The survey runs from Monday January 20th, 2020, to 10am on Monday February 17th, 2020, and we will be publishing its findings – which will help shape the way the service is run in future.

Thank you for your time.

The survey needs to be completed before February 17th 2020 please.